Privacy Policy

Last updated: April 2025

1. Overview

Melbourne Event Photography Co. (ABN: XX XXX XXX XXX) ("we", "us", "our") is committed to protecting the privacy of your personal information. This policy outlines how we collect, use, disclose, and protect information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Learn more about our team and how we work.

2. Information We Collect

We may collect the following personal information:

• Name, email address, phone number, and postal address
• Event details including date, venue, and type of event
• Payment information (processed securely through third-party payment providers)
• Photographs taken during events we are contracted to cover
• Website usage data collected through analytics tools

3. How We Collect Information

We collect personal information through:

• Contact forms on our website
• Email and phone enquiries
• Booking forms and contracts
• During the provision of photography services
• Cookies and analytics on our website

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotes
• Manage bookings and deliver photography services
• Process payments
• Deliver edited images via our online gallery
• Send follow-up communications related to your booking
• Improve our website and services

We will not send you marketing communications unless you have opted in. You can unsubscribe from marketing communications at any time.

5. Photographs and Images

Photographs taken during events are subject to the terms agreed in your booking contract. This applies across all our services including wedding photography, corporate event photography and party photography. We may use event photographs in our portfolio, website, and marketing materials unless you notify us in writing that you do not consent to this use. Photographs of identifiable individuals at events will be handled with respect for their privacy.

6. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Third-party service providers who assist in delivering our services (gallery hosting, payment processing, email delivery)
• Professional advisors (accountants, lawyers) as required
• Government authorities if required by law

All third-party providers are required to handle your information in accordance with applicable privacy laws.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes secure storage of digital files, password-protected systems, and limiting access to authorised personnel only. However, no method of electronic storage or transmission is completely secure.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. This data is collected anonymously and used to improve our website. You can disable cookies in your browser settings, though this may affect your experience on our site.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date. To make a request, contact us using the details below.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this privacy policy from time to time. The current version will always be available on this page with the date of the last update.

Contact

For privacy-related enquiries, contact us at hello@melbourneeventphotography.com.au or call 0412 345 678.